Privacy Policy
Your privacy is our top priority. We protect your most precious memories with enterprise-grade security.
Enterprise Security
End-to-end secure encryption vaults
No Data Selling
We never sell or share your personal data
Complete Control
You own and control your content
01 Introduction
At LetterForLater, we understand that your letters contain your most precious memories and messages for loved ones. We are committed to protecting your privacy with enterprise-grade security and transparent practices.
This Privacy Policy explains how we collect, use, protect, and share your information when you use our digital legacy letter service.
02 Information We Collect
Account Information
- Name, email address, and account settings
- Two-factor authentication data (if enabled)
- Password (encrypted and never stored in plain text)
Your Content
- Letters and messages you create
- Photos, videos, and audio attachments
- Delivery schedules and recipient information
- Trusted contact details for verification
Technical Data
- Device information and IP address for security
- Usage logs for service improvement and security
- Website analytics data for service improvement
- Newsletter subscription data
03 How We Use Your Information
Service Delivery
- check Store and protect your letters
- check Deliver messages at scheduled times
- check Manage trusted contact verification
- check Provide customer support
Security & Safety
- check Prevent fraud and unauthorized access
- check Monitor for security threats
- check Maintain service reliability
- check Comply with legal requirements
Important We never access the content of your letters unless required for technical support you've requested. Your messages remain private and encrypted.
04 Information Sharing
We Never Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Limited Sharing
We only share your information in these specific circumstances:
- Trusted Contacts: Only when you've designated them to receive verification requests
- Service Providers: Secure cloud storage and email delivery services under strict contracts
- Legal Requirements: When required by law or to protect our rights and safety
- Your Consent: When you explicitly authorize sharing
05 Data Security
Encryption
All data is encrypted in transit and at rest using industry-standard encryption protocols.
Access Controls
Strict access controls ensure only authorized personnel can access systems.
Regular Backups
Automatic backups protect your data with multiple redundant systems.
99.9% Uptime
Enterprise-grade infrastructure ensures your letters are always accessible.
06 Your Sovereignty & Rights
Archive Protocol (Data Export)
We believe in true data sovereignty. You have the right to request a complete, encrypted archive of all your letters, media, and metadata. This protocol ensures your voice is never locked into a single platform.
Deactivation Protocol
Instead of simple deletion, we offer a suspension option. Deactivation pauses your account but preserves your digital estate in a secure 'stasis' mode, protecting your letters from accidental loss during transitions.
Permanent Erasure
You have the 'Right to be Forgotten.' Upon a verified request, we will permanently purge all your data, including encrypted letters and keys, from our active servers within 30 days.
To exercise your rights: You may initiate these protocols directly from your Account Settings or by contacting our Data Protection Officer at support@letterforlater.com.
07 Data Retention & Cookies
We retain your data for as long as your account is active and as needed to provide our service. Active accounts retain data indefinitely. Delivered letters are kept for 7 years for delivery confirmation. Upon account deletion, all data is completely removed within 30 days.
Cookies & Tracking
We use essential cookies required for authentication and core functionality. With your consent, we use Google Analytics and Tag Manager to understand website usage. You can manage preferences via your browser or the cookie consent banner on our site.
08 Contact Us
Questions about this Privacy Policy or how we handle your data? We're here to help and typically respond within 48 hours.
Questions About Your Privacy?
We're committed to transparency and protecting your most important messages.
mail Contact Privacy Team